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** NOTE: Important Information About Microsoft Windows Vista and Windows 7 and BSI software.
March 18, 2010


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Windows Vista and Windows 7

BSI would like to clarify its position regarding the use of Microsoft Windows Vista and Windows 7 and make it clear that:

We do not currently recommend that customers attempt to run our software on Microsoft Windows Vista or Windows 7, nor can we support customers that attempt to do so at this time.

Neither Microsoft Vista or Windows 7 allows developers access to a number of key multimedia components previously used by BSI and the majority of professional automation software vendors that use the Microsoft MME Wave standard. This means that functionality provided in all previous versions of Windows (such as control of the audio mixer), is not available in either Vista or Windows 7.

Additionally, new security restrictions mean that installation and access to the Windows registry no longer operate in the same way as previous versions of Windows which again require extensive modification and testing.

Hardware vendors too have had to develop new drivers (on which BSI software relies to communicate between Windows and the hardware).

BSI Tech Support is currently carrying out an intensive certifying and testing process with Windows Vista Ultimate and Windows 7, together with our development team and hardware partners.

As a genuine Microsoft partner BSI continuously performs certification testing with all of our current applications on all currently active and upcoming Professional Operating Systems which includes the Vista and Windows 7 Operating Systems.

As it is our wish to supply our customers will trouble free integration we will not certify our products for use with these operating systems until comprehensive and complete testing and certification is performed.

Continued Availability Of Windows XP

Windows XP Pro SP2 and SP3 has proven to be a very reliable and stable platform for BSI software and Microsoft has responded to customer demand for XP with the news that it will continue to make available opportunities for customers to purchase licenses for both Vista and Windows 7, but to 'downgrade' them to Windows XP. We recommend this route for customers purchasing new machines.

For more details, we maintain a list of the latest recommended operating systems, drivers and hardware in our forum:

http://support.bsiusa.com/forum/viewtopic.php?t=1811

(You will need to sign up for a free account in order to access our User Forum).

WaveStation Users

We regret that it is not possible to modify older products, such as the discontinued WaveStation software, to operate under Windows Vista or Windows 7. Although WaveStation was discontinued 6 years ago, we do offer a Wavestation to Simian Migration Path for existing users.

Simian Customers Using Non-ASI Sound Cards

Owing to the changes in Microsoft Vista and Windows 7, we will only be supporting Simian customers using an AudioScience sound card. As other programmes do not make use of the removed features, this particular restriction is unlikely to apply to other current BSI software which is also currently being modified and tested.

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