Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What personal information do we collect from the people that visit our User Forum or website?

We do not collect information from visitors of our site. Information provided by users in ‘Contact Us’, ‘Validation Code Request’, or within the ‘User Forum’ are explicitly provided by the user and are stored and archived to help with your experience. We do not sell any information to third parties.

What personal information do we collect from the people that use Simian Remote for Android, Simian Remote for iPhone, Simian Remote for iPad or Simian Remote for PC or our other applications?

We do not collect or store information from our mobile apps and applications. Audio recording functionality within our apps is used to record voice tracks, but is never sent to BSI in any form.

When do we collect information?

We collect information from you when you Open a Support Ticket or enter information on our web site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service and support requests.
  • To follow up with users after correspondence (support tickets, email or phone inquiries)

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. While we take information security seriously, please understand that no electronic data transmission or storage of information can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us or your use of our website. You are providing your information to us at your own risk.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

We use cookies for our shopping cart and user forum functionality on Cookies are small text files on your system used for keeping track of settings or data for a particular website and can be used to store information necessary to provide a service or access into a site, including facilitating interactions between your activities and our website. We may place cookies or similar files on your device for security purposes, to facilitate site navigation and to personalize your experience while visiting our website, such as allowing us to select ads or offers that are most likely to appeal to you based on your interests, preferences, location, or demographic information, as well as for market research related purposes. Any information that we may store in cookies is used for internal purposes only. Without the use of cookies, our shopping cart system does not function and the user forum may perform unexpectedly.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. You can learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browsers.

If you turn cookies off, our website may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The laws reach well beyond the State of California and require any person or company in the United States (and conceivably the world) that operates websites collecting PII from any California resident to post a conspicuous privacy policy on its website stating specifically the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this Privacy Policy is created, we will add a link to it on our home page or at a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By logging in to your account in the User Forum

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ Consumer Protection Agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our website is not directed at children under the age of 13 and we will not knowingly allow anyone under 13 to provide us any personal information. If you are under the age of 13, please do not provide any information about yourself on our website.

Changes to This Privacy Statement

Technology is an evolving medium. If we need to change this Privacy Policy at some point in the future, we will post the changes to this Privacy Policy on our website and update the reference to the effective date to reflect the date of the amendment. By visiting our website, you agree that your visit, and any dispute over privacy, is governed by this Privacy Policy.

Contacting Us

If there are any questions or concerns regarding this Privacy Policy, the practices of our website, or your experiences with the website, please contact us using the information below.

Broadcast Software International 
909 International Way
Springfield, OR 97477
United States



Last Edited on 06-01-2017